Yes, from 04/01/2021, every day in the morning there is a review of the available stock.
Obviously we are talking about a process that is carried out by humans, so an error can occur.
It is not very likely to happen, but when the product indicates that there is only one unit, it may happen that at the same time the product is being bought by another person and the first person to complete the payment is the one that will finally be served.If this happens, we will refund the money to the customer who has not been able to serve it.
Out-of-stock products are ordered from the manufacturer but until they physically arrive they do not appear as available and cannot be purchased.
Until before the Covid 19 pandemic, products were available again in about 15 days, more or less, but this is not possible now in all cases.
For out-of-stock products you have a box where you can enter your e-mail address and when the product is back in stock you will receive a warning email, in case you are still interested in it.
The approximate delivery time is indicated on each product ...
... but since it is difficult to detect where you are visiting us from, it is best to add the products to the basket and enter your address on the order page.
By doing this, our system can more accurately calculate the delivery time to your population.
In Mxtotal we do not usually divide orders into several shipments, so if you buy several products with different delivery times, the order will arrive in the indicated period of the product that has the longest term.
The best way to know the final term is to add all the products you need to the basket and record your address on the order page, so our system will be able to show you below the shipping methods the expected delivery time for your entire order.
We strive every day to keep products up to date and that includes photos of them, but we still have some products that use a generic image.
Before buying a product, assess if it is the one you are looking for, taking into account first the name of the product, then for which motorcycle it is valid and finally use the photo to understand the main characteristics of the product.
Keep in mind that there are several parts and spare parts that are not specific to a single motorcycle, but are usually compatible with most of them.
We are referring to, for example, the grips, tires, some handlebars, handguards, chains, etc.
All this type of piece, we call it "generic accessories" and you can find them in a specific section, accessing directly from the menu.
If the product you are looking for is not on the page of your motorcycle, or in generic accessories, then we cannot provide or search for it.
If, on the other hand, the product does not appear anywhere, but you see that we have spare parts of the same brand for other motorcycle models and you know for sure that it is also manufactured for yours, please send us an email notifying of the failure.Surely it has slipped us and we have not published it by mistake.
Every day we are improving the names and descriptions of the products, but we still have some untranslated.
Manufacturers usually pass us the information only in his language and many times with incomplete or abbreviated text, so we have a lot of work to translate each product into the 5 languages of the store.
We ask you please to have a little patience, but if you need the product and you are not sure if it is the one you are looking for, do not hesitate to contact us, although most of the time the photo is of the real product, so it will be relatively easy to identify.